DELIVERY INFORMATION


Austria (Valid only for retail customers)

Austrian Mail (Post) up to 1.000 Euro insured value
Costs: 3 Euro - Time of delivery: 2 working days

Austrian Mail (Post) up to 5.000 Euro insured value
Costs: 8 Euro - Time of delivery: 2 working days

Austrian Mail (Post) up to 15.000 Euro insured value
Costs: 25 Euro - Time of delivery: 2 working days

Austrian Mail (Post) up to 25.000 Euro insured value and 30 kg
Costs: 40 Euro - Time of delivery: 2 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.

Pick up is possible at our branches in Vienna, Innsbruck and Graz.


Germany (Valid only for retail customers):

Insured delivery up to 2.500 Euro insured value
Costs: 10 Euro - Time of delivery: 3-5 working days

Insured delivery up to 10.000 Euro insured value
Costs: 20 Euro - Time of delivery:3-5 working days

Insured delivery up to 25.000 Euro insured value and 30 kg
Costs: 35 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Italy - Friuli, Veneto, Lombary, Piedmont (Valid only for retail customers):

Insured delivery up to 2.500 Euro insured value
Costs: 12 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Italy - South Tyrol (Valid only for retail customers):

Insured delivery up to 2.500 Euro insured value
Costs: 12 Euro - Time of delivery: 3-5 working days

Insured delivery up to 10.000 Euro insured value
Costs: 25 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Czech Republic, Poland, Slovenia (Valid only for retail customers):

Insured delivery up to 2.500 Euro insured value
Costs: 12 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Netherlands, Spain - Mainland (Valid only for retail customers):

Insured delivery up to 2.500 Euro insured value
Costs: 12 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Belgium (Valid only for retail customers):

Insured delivery up to 500 Euro insured value
Costs: 15 Euro - Time of delivery: 3-5 working days

Please not that deliveries will only be handed over to the recipient personally or to a specially authorized person.


Important

We deliver with the following transport companies: Austrian Mail (Post) Post, TNT, Loomis, UPS, FedEx, Intex, Bonul and DPD. For the handover a valid identification card is required. The goods have to be picked up within 10 days starting from the day of receiveng the payment. After that period weekly storage costs of 1% of the order total will be charged. In case of delayed pick up the storage fees have to be paid cash.